Use of a clientâ€™s name to foster engagement may mask flagging concentration and inattention. Using a clientâ€™s name sparingly permits more accurate judgement of attention to the conversation or task.
Uninvited use of a client’s given name can impede rapport in a number of ways. Moving from a position of formality to informality and intimacy is easier than backtracking.
â€œManipulativeâ€ clients may be reacting to overly controlling therapists. Before using such a destructive label, it is worth asking why someone would need to manipulate their therapist if they have agreed common goals.
Giving clients permission â€œnot to speakâ€ encourages disclosure. Explicitly granting the freedom to subvert our power frees the client to tell us what they need.