Clients are likely to have questions about our services. Some may be asked, others may remain unspoken unless raised by the therapist.
Speaking more slowly can improve communication between therapist and client. Slow speech is more comprehensible and more considered.
Writing only when you are speaking maintains normal eye contact. This serves to normalise the interaction, reassures the client that they have your attention and that you are writing what they are saying.
Steady eye contact from a client is your prompt to speak. Attending to eye contact helps us to minimise interruptions of the clientâ€™s train of thought and to be more comfortable with silences.