Be aware of clients' information sources in addition to your own. Newspapers, magazines and online forums vary widely in quality, but may contain information of use to you and your other clients.
Therapists can either work on, or work around, the chaos in clientâ€™s lives. Identifying clients, rather than their circumstances, as chaotic risks disempowering the client.
"Demanding" clients are often making legitimate requests. Therapists applying such a label should consider whether it is the client's requests or the service's lack of resources which is unrealistic.
If you donâ€™t know your clientâ€™s strengths, how can you capitalise upon them? Client factors account for 40% of the variance in outcomes and a wise therapist will play to their clientâ€™s strengths.